Refund and Cancellation
At ThankYou Visa Ambala, we are committed to providing excellent service and ensuring customer satisfaction. This Refund and Cancellation Policy outlines the terms and conditions regarding cancellations and refunds for our visa assistance services. Please read this policy carefully before availing of our services.
1. Cancellation Policy
a. Cancellation by the Customer
- Customers may request the cancellation of their visa application services by contacting us at [Insert Contact Email/Phone].
- Cancellations must be requested before the application is submitted to the respective embassy or consulate.
- Once the application is submitted, cancellations are not possible as the process is managed by the respective government authorities.
b. Cancellation by ThankYou Visa Ambala
We reserve the right to cancel your application under the following circumstances:
- If incorrect or fraudulent information is provided.
- If you fail to provide the required documents within the stipulated time.
- If we are unable to process your application due to unforeseen circumstances (e.g., changes in government policies).
In such cases, you will be notified promptly, and a refund (if applicable) will be processed as per the terms outlined below.
2. Refund Policy
a. Eligibility for Refunds
Refunds are applicable under the following conditions:
- If the service is canceled before submission to the embassy or consulate.
- If we are unable to process your application due to our fault (excluding external factors such as government policy changes).
b. Non-Refundable Services
The following fees are non-refundable:
- Government or consulate fees paid for the visa application.
- Service charges for completed consultations, document reviews, or other preparatory services.
- Any additional costs incurred during the application process.
c. Refund Process
- Refund requests must be submitted via email to [Insert Contact Email] with the payment receipt and details of the cancellation.
- Approved refunds will be processed within 7–10 business days through the original mode of payment.
3. Changes to Applications
- If you wish to modify your application (e.g., change of travel dates, correction of information), please contact us promptly.
- Additional charges may apply for modifications depending on the stage of the application process.
4. No Guarantee of Visa Approval
Please note that ThankYou Visa Ambala is a service provider that facilitates visa applications. We do not influence the decision-making process of embassies or consulates. Visa approval is solely at the discretion of the respective authorities. Refunds will not be provided for rejected applications.
5. Contact Us
If you have any questions or concerns about our Refund and Cancellation Policy, please reach out to us at:
ThankYou Visa Ambala
Email: [ thankyouvisaindia@gmail.com ]
Phone: [ 91-8168375856 ]
Address: [106/4, SECTOR-C, DEFENCE COLONY, AMBALA CANTT, HARYANA, 133001]
By using our services, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.